My Advice to Banks on AI: David Cruddas of New Relic
David Cruddas, SVP and GM EMEA at New Relic, shares why banks must fix data quality before scaling AI - and why observability is the foundation of trustworthy AI.
Financial Services
Rachael Hadaway, VP AI Product Management, FICO
Rachael Hadaway discusses how FICO is layering generative and agentic AI onto decades of algorithmic decision-making, and why banks must prepare for customer AI agents.
Aileen Ryan, President and CEO, RAIN Alliance
Aileen Ryan discusses how RAIN RFID technology is transforming supply chains, financial services, and retail through standardised item-level identification.
Rosemarie Connell, Senior Managing Director, Integrated Solutions
Rosemarie Connell shares insights from four decades in financial services, from 1970s trading floors to modern regulatory strategy and AI governance.
Debra Maxwell, CEO, ArvatoConnect
Debra Maxwell shares how ArvatoConnect combines human expertise with AI to deliver better customer outcomes in regulated sectors, and why trust will define FinTech's future.
Sylvie Boucheron-Saunier, CRO Payments, Finastra
Sylvie Boucheron-Saunier discusses intelligent payments, the shift from customisation to modernisation, and how AI is transforming financial services.
Gemma Livermore, Head of Financial Services Marketing for EMEA & APAC, Seismic
Gemma Livermore discusses how trust, not speed, will define AI success in financial services and why governance is the foundation of innovation.
My Advice to Banks on AI: Maximilian Groth of Decentriq
Decentriq's CEO shares why banks must unite data governance and AI strategy, prioritise secure collaboration, and move beyond flashy LLM demos to unlock real value.
Stephen Flood, CEO and Co-Founder, GoldCore
Stephen Flood shares his journey from Goldman Sachs to founding GoldCore, a platform enabling direct ownership of physical precious metals outside the banking system.
My Advice to Banks on AI: Luke Fenney of LiveRamp
Luke Fenney, SVP at LiveRamp, shares practical advice for bank executives on building AI on governed data foundations, prioritising secure collaboration, and avoiding common strategic mistakes.
My Advice to Banks on AI: Gianluca Berghella of Armundia Group
The Armundia Group CEO on why data quality is AI's biggest barrier, the rise of agentic AI, and the ownership question bank executives keep avoiding.
Darren Capehorn, Director, Icon Solutions
Icon Solutions' Darren Capehorn shares his journey from banking to fintech, discussing payments transformation, the convergence of ISO 20022 and AI, and why consolidation is the strategic imperative for 2026.