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Analysis

AI in FinTech: Andy Mason, COO of NatWest Boxed

AI in FinTech: Andy Mason, COO of NatWest Boxed

Andy Mason, COO of NatWest Boxed, discusses the fintech company's three-pronged AI strategy: leveraging vendor SaaS solutions, building internal AI capabilities, and utilizing NatWest Group's existing AI work.

My Fireside Chat with David Jarvis, CEO of Griffin Bank at the Banking Transformation Summit

David Jarvis, CEO of Griffin Bank, discusses the company's growth as a leading banking-as-a-service provider in a fireside chat at the Banking Transformation Summit on June 18th, addressing recent metrics including 35% deposit growth and 76% payment value increases.

Do you get our LinkedIn Newsletter?

Do you get our LinkedIn Newsletter?

Ewan MacLeod, founder of FinTech Profile, discusses his LinkedIn newsletter featuring weekly Q&A interviews with fintech founders and CEOs, which offers additional detail and commentary beyond his main blog.

Incumbents at Parity?

Incumbents at Parity?

An observer of fintech trends notes that incumbent banks have achieved feature parity with neobanks through regular mobile app updates, challenging assumptions that younger generations automatically prefer digital-first banking alternatives.

FinTechs investing in banks: What could possibly go wrong?

FinTechs investing in banks: What could possibly go wrong?

Kirsty Rutter, Group FinTech Investment Director at Lloyds Bank, discusses the bank's strategy for investing in fintech companies and the implications of financial institutions backing startups in this fireside chat at FinTech Connect 2024.

Conversational AI: The Next Banking Interface

Conversational AI: The Next Banking Interface

The author discusses how conversational AI is becoming a critical banking interface, citing a major European bank's expectation that chatbots will serve as their second-most important customer touchpoint by 2025, highlighting AI's growing influence on financial services customer experience.

My bank executive friend spending $100M

My bank executive friend spending $100M

A fintech industry observer describes how a major bank executive is sourcing vendors for a $100M+ technology project, revealing that purchasing decisions often begin months before formal RFPs—and that relationships established early with decision-makers significantly influence which companies...

UniCredit buying Vodeno would bring some excitement to the European Banking market

UniCredit buying Vodeno would bring some excitement to the European Banking market

Ewan discusses how UniCredit's rumored acquisition of Banking-as-a-Service player Vodeno could electrify the European banking landscape, forcing traditional banks to confront their lack of BaaS strategies and compelling executives to make difficult strategic decisions.

Stockholm FinTech Week: Are you going?

Stockholm FinTech Week: Are you going?

Editor Ewan from FinTech Profile is attending Stockholm FinTech Week to discover and profile innovative FinTech and financial services technology companies for coverage on the publication.

GCC Contactless Challenge, Kuwait: Schoolboy errors and then Apple Pay all the way

GCC Contactless Challenge, Kuwait: Schoolboy errors and then Apple Pay all the way

The author documents his GCC Contactless Challenge in Kuwait, attempting to live using only digital payments and his phone rather than physical cards or cash.

My favourite photo illustrating the progress of Saudi Arabia's digital payments ecosystem

My favourite photo illustrating the progress of Saudi Arabia's digital payments ecosystem

An author visiting Saudi Arabia observes the rapid advancement of digital payments in the Kingdom, highlighting a food truck poster at the LEAP event that depicts cash crossed out in favor of cards, mobile phones, and smartwatch payments—reflecting data showing 97% of POS transactions in Saudi...

Digital Saudi: My super contactless journey in Riyadh

Digital Saudi: My super contactless journey in Riyadh

The author documents their contactless payment experiment in Riyadh, Saudi Arabia, successfully using Apple Pay at a hotel and supermarket despite expecting significant difficulties with digital payments in the region.