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Customer Experience

2026 FinTech Predictions: Insights from Steve Morgan of Pegasystems

2026 FinTech Predictions: Insights from Steve Morgan of Pegasystems

Steve Morgan, Global Banking Industry Lead at Pegasystems, shares his predictions on AI transformation, agentic AI adoption, and the critical change management challenges banks will face in 2026.

2026 FinTech Predictions: Insights from Nick Merritt of Designit

2026 FinTech Predictions: Insights from Nick Merritt of Designit

Nick Merritt, Executive Director at Designit, shares his predictions for financial services in 2026, focusing on relationship-led relevance and purposeful simplification.

Dr. Masoud Nafey, Founder, Ment AI

Dr. Masoud Nafey, Founder, Ment AI

Dr. Masoud Nafey discusses how Ment AI transforms relationship management through contextual intelligence, helping leaders build trust faster in an increasingly digital world.